FAQs
Returns & Refunds
What is your return policy?
We have a hassle-free return policy within 30 days of purchase. Items must be unworn, with tags attached. Visit our Returns & Exchanges page for detailed instructions.
How do I initiate a return or exchange?
To start a return or exchange, visit our Returns & Exchanges page and follow the step-by-step instructions. If you have any issues, feel free to contact our customer service team for assistance.
When can I expect my refund?
Refunds are processed once we receive and inspect the returned items. Please allow up to 5-7 business days for the refund to reflect in your original payment method.
Shipping
What are your shipping options and timeframes?
We offer standard and expedited shipping options. Standard shipping usually takes 3-7 business days, while expedited shipping takes 1-3 business days, depending on your location.
Do you offer international shipping?
Yes, we provide international shipping to many countries. During checkout, enter your shipping address to view the available shipping options and estimated delivery times.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number on our website or the courier's site to track your package.
Shopping
How do I determine the right size for me?
Refer to our size guide available on each product page. It provides measurements and fitting suggestions to help you choose the perfect size. If you need further guidance, contact our team for assistance.
Can I modify or cancel my order after it's placed?
Unfortunately, once an order is confirmed, modifications or cancellations may not be possible due to our quick processing. Please contact us immediately after placing an order for any urgent changes.
What payment methods do you accept?
We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, and sometimes alternative payment options. At checkout, you'll see the available methods for your convenience.